We take care of the review process for you — without adding more work to your day. We set up and manage the process that consistently asks eligible past customers and customers after completed services to leave an honest Google review.
Good work creates review opportunities every week. But when the process depends on someone remembering to ask, follow up, monitor, and respond, too many of those opportunities disappear.
The customer is satisfied, but nobody consistently asks them to leave a Google review.
Some customers get asked. Others are forgotten completely.
Positive feedback sits without acknowledgment and important issues may wait too long.
The opportunity exists, but review follow-up keeps getting pushed behind day-to-day work.
This is not another dashboard for your team to remember to use. Solutions DFY sets up the system and manages the review process with clear safeguards and human control where it matters.
We confirm the Google Business Profile where customers should leave reviews, establish your approved response style, review recent unanswered Google reviews, and respond to up to 25 recent unanswered reviews during setup.
Eligible, client-approved past customers receive one request for an honest Google review and one follow-up.
Once a service is completed, the customer enters the managed review-request process.
Straightforward positive reviews receive professional, individualized responses in your approved voice. Lower-star reviews and substantive complaints are flagged and sent to you for personal follow-up, giving you the chance to understand the problem and help the customer directly.
The process includes safeguards for opt-outs, do-not-disturb requests, duplicates, complaints, and situations where outreach should stop.
A simple monthly update shows where you started, what changed, what was handled, and the next action.
The system is designed to remove inconsistency without removing your control.
We confirm your Google review link (the Google Business Profile where customers leave reviews), establish your approved response voice, set customer eligibility rules and safeguards, and record your current review count and rating as the starting point.
Eligible customers are consistently asked to leave a Google review, one follow-up is sent, and incoming reviews are monitored.
Lower-star reviews and substantive complaints are sent to you for personal attention rather than receiving an automatic generic response.
The service is intentionally narrow. It is not a website package, advertising program, social-media service, or full Google Business Profile management engagement. It does one job: make your review process more consistent and professionally managed.
Billed monthly in advance.
Month-to-month.
No. Customer behavior cannot be guaranteed. Solutions DFY does not guarantee a specific number of reviews, star rating, ranking, leads, jobs, customers, or revenue.
No. Google prohibits selectively asking only satisfied customers for positive reviews. The Review Engine asks eligible customers for honest feedback without review gating or positive-only routing.
A lower-star review or substantive complaint is flagged and sent to you for personal attention rather than receiving a generic automatic response. That gives you the opportunity to understand the problem and help the customer directly. If the issue is resolved, the customer remains free to update their review if they choose.
No. The Review Engine is a focused review-request, monitoring, and response-management service.
No. The service is month-to-month with setup included.
The goal is not simply to collect reviews. It is to make more of the goodwill you have already earned visible to the next prospect. More reviews, stronger ratings, recent activity, and professional responses can help your business stand out — and Google confirms that review count and positive ratings can help local search ranking.
Ask About the Review Engine