Solutions DFY installs and manages a review system for roofing companies so eligible past customers and new customers after completed jobs are consistently given the opportunity to leave an honest Google review.
Good work creates review opportunities every week. But when the process depends on someone remembering to ask, follow up, monitor, and respond, too many of those opportunities disappear.
The customer is satisfied, but nobody consistently asks for the review.
Some customers get asked. Others are forgotten completely.
Positive feedback sits without acknowledgment and important issues may wait too long.
The opportunity exists, but review follow-up keeps getting pushed behind roofing work.
This is not another dashboard for your team to remember to use. Solutions DFY sets up the system and manages the review process with clear safeguards and human control where it matters.
We establish your approved response voice, confirm the correct review destination, review recent unanswered Google reviews, and handle up to 25 recent unanswered reviews during setup.
Eligible, client-approved completed customers can receive one neutral review request and no more than one appropriate follow-up.
After a roofing job is reliably identified as complete, the customer can enter the managed review-request process.
Straightforward positive reviews can receive individualized responses in your approved voice. Lower-star reviews and substantive complaints are flagged for careful human attention.
The process includes safeguards for opt-outs, do-not-disturb requests, duplicates, complaints, and situations where outreach should stop.
A simple monthly update shows where you started, what changed, what was handled, and the next action.
The system is designed to remove inconsistency without removing your control.
We establish the review destination, approved response voice, customer eligibility rules, safeguards, and starting baseline.
Eligible customers are consistently asked, appropriate follow-up occurs, and incoming reviews are monitored.
Sensitive complaints and concerning reviews remain under human attention rather than being blindly automated.
The service is intentionally narrow. It is not a website package, advertising program, social-media service, or full Google Business Profile management engagement. It does one job: make your review process more consistent and professionally managed.
Billed monthly in advance.
Month-to-month.
No. Customer behavior cannot be guaranteed. Solutions DFY does not guarantee a specific number of reviews, star rating, ranking, leads, roofing jobs, or revenue.
No. The system is designed to request honest feedback from eligible customers without positive-only routing or review gating.
Lower-star reviews and substantive complaints are flagged for careful human attention rather than receiving an automatic generic response.
No. The Roofing Review Engine is a focused review-request, monitoring, and response-management service.
No. The service is month-to-month with setup included.
If your roofing company is doing good work but the review process is inconsistent, the Roofing Review Engine is designed to fix that process.
Ask About the Roofing Review Engine